Frequently Asked Questions

  • Chevron down What should we bring?

  • We have almost everything you need on board. We supply full high quality snorkel gear, wet suits, life jackets, an iced cooler, and drink refreshments.  We recommend bringing a towel, polarized sunglasses, and sweater or jacket, just in case. It is always cooler on the water than it is on land because of the breeze and the open air boat.

    You are welcome to bring any drinks or snacks. BYOB allowed.

  • Chevron down Are there sharks?

  • There are around 50 species of sharks that live in the Gulf of Mexico. Not to fear! They seem to shy away from people and you most likely have to be actively looking for them to be fortunate enough to see them.  We get asked this question by worried guests so many times that we printed out statistics to keep on the boat. Vending machines and elephants kill more people than sharks do, for example. The fear of sharks is a media-made fear. Before scary movies about sharks came out, no one gave sharks a second thought. The chances of getting attacked by a shark are so small that it is not worth worrying about. Not to mention, sharks do most of their feeding at night.

  • Chevron down What is your cancellation and weather policy?

  • We have a 24 hr cancellation policy for a full refund. If you need to cancel and do not give us at least a 24 hour notice, you will be held liable for the full ticket price.  Should the Captain cancel due to unsafe weather conditions you will not be charged and we will reschedule or refund your charges.

    Tours may be subject to cancellation if there is heavy rain, thunderstorms or over 20 MPH winds.

    We will call you as soon as we make the decision to cancel your tour.

     

    The following will not result in the cancellation on refund of you tours:

    • Its too cold
    • Its too hot
    • Its too cloudy
    • We got too sunburned the day before and not feeling so well
    • I couldn’t get the kids, wife, ect. out of bed
    • We went to a different marina and went on wrong boat
    • We were lost and couldn’t find our dolphin tour
    • We were late and the boat left without us
  • Chevron down How many people can go on the tour?

  • There is a 6 guest maximum per US Coast Guard on all trips, children and babies count as guests. All guests are adult prices. All ages are welcome on our charters.

    With groups exceeding 6 guests, we take 2 boats and the boats stay together for the entire tour.

  • Chevron down Does my child/infant/toddler count as a passenger or guest?

  • Yes, all humans count as passengers or guests. All guests are adult prices. We are strictly limited to 6 guests per boat (this number does not include crew).

  • Chevron down What do you do if our party has more then 6 people?

  • If you have more then 6 people in your party we can put you on 2 boats and the boats stay together for the entire tour.

  • Chevron down Can we swim with dolphins?

  • If the dolphins are in a good snorkeling spot we can get in the water around the dolphins. We do not feed or harass them. What the dolphins do is up to them. These are wild animals that have a mind of their own.

  • Chevron down I do not see the availability or tour I would like to book online, do you have other tours available other then what I can see online?

  • Yes, we can customize times and different tours to some extent. If you would like a different tour then you can see online call us at (850)866-8815.

  • Chevron down Can I bring my dog?

  • Dogs are welcome on private tours.

  • Chevron down What time should we be there?

  • Please be there 10 minutes before your boat tour time.

    If you are more then 15 minutes late to your tour, the boat must leave without you and you are considered a no show.

Dolphin and Snorkel Tours
Phone (850) 866-8815 Map Marker Dolphin Boat Ramp, Dolphin Dr, Panama City, FL 32408, USA
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